Smart Pass
A multi-entitlement platform enabling seamless experiences across smart destinations and smart cities.
Smart Pass has been designed by industry professionals with decades of experience delivering technology to some of the most iconic tourism destinations in the world.
What is Smart Pass?
Smart Pass is a unified digital pass that connects attractions, transportation, events, hospitality and essential city services into a single, easy-to-use platform. It enables destinations to manage multiple entitlements – tickets, reservations, benefits and access rights – through one central system.
Whether you are a visitor or a resident, Smart Pass makes discovery, access and payment frictionless throughout the smart city ecosystem.
For Tourists
- One pass for attractions, public transport, museums, events and experiences.
- Real-time entitlement management: add, upgrade or extend services on the go.
- Mobile-first experience with QR code, NFC or smart card support.
- Personalised recommendations based on interests and location.
For Residents
- Single identity to access city services, mobility and community facilities.
- Resident benefits and discounts managed via a secure entitlement profile.
- Multi-channel access: mobile app, web portal and physical media.
- Transparent usage history and self-service account management.
For Destination Operators
- Centralised entitlement management across multiple operators and brands.
- Open APIs for integration with existing ticketing, CRM, POS and access control systems.
- Advanced analytics and reporting on visitor flows and service usage.
- Configurable business rules, dynamic pricing and product bundling.
Key Platform Capabilities
Multi-Entitlement Engine
Manage multiple entitlements per user or household, including admissions, time-based passes, discounts, loyalty points and more.
Smart City Integration
Connect with transport, parking, micro-mobility, culture venues and public services to build a truly connected smart destination.
Security & Compliance
Built following industry best practices for data protection, consent management and secure processing of personal information.
Scalable Architecture
Designed to support destinations of any size, from single resorts to large metropolitan areas, with high availability and performance.
Want to bring Smart Pass to your destination?
Contact us to discuss how Smart Pass can support your smart city or smart destination strategy.
Get in touch